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1) SSE sellers do not ship internationally; however, international members are encouraged to create an SSE account provided that they enter a valid US-based shipping address (PSA Vault etc.) in their SSE profile. 

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2) All buyers are required to fill in at least one shipping address in their SSE profile to be selected as their "Primary Shipping Address". This may be changed at the account holder's discretion for individual purchases (home, business, vault, etc). To facilitate this, buyers may choose to enter more than one shipping address in their profile but only the one selected as “Primary” PRIOR to making a purchase will be considered active. A buyer’s selected primary shipping address will always be the address where purchases are shipped. Any valid US address may be used for this purpose (for added security all addresses will be run through a third party validation process when entered). Primary shipping addresses will pre-populate in PayPal transactions, invoices, receipts and address labels. This address will be un-editable in the checkout flow so please do not ask a seller to ship to an address other than the one listed on the PayPal or Stripe receipt. Buyers are solely responsible for maintaining the accuracy of the shipping address (or addresses) entered in their SSE profile.

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3) Sellers only ship to the domestic USA shipping address indicated on the PayPal or Stripe receipt. There is no international shipping. Buyers can indicate any domestic United States shipping address in their SSE account including those of third parties such as PSA Vault. Please do not ask a seller to ship to an address other than the one listed on the Stripe or PayPal receipt. During the checkout process it is the buyer's responsibility to provide an accurate and secure shipping address to the seller. In the event a buyer is not going to be available to take delivery of a package for any reason it is their responsibility to make arrangements to either have the package held at their post office or forwarded to another address. If this is not possible it is the buyer's responsibility to instruct the seller to delay shipment until they will be available to take delivery of the item in question. Sellers are not responsible for damage that occurs as a result of packages being held for any length of time or sitting stagnant due to a buyer's inability (for any reason) to take delivery. Sellers are also not responsible for the cost of redelivering an item that has been returned due to a mail carrier's inability to deliver the item. SSE makes no guarantees of any kind with regard to shipments between users. We are strictly a peer-to-peer marketplace and take no part in listing, buying, selling in any way therefore SSE is not responsible for any lost, stolen, or damaged items. That said payments processed through PayPal may be protected by PayPal’s Purchase Protection and/or seller protection. As such we strongly urge all buyers to carefully review the relevant guidelines and requirements dictated by PayPal in their user agreement under the section called PayPal’s Purchase Protection Program here.

 

4) Any offer initiated by a buyer will be valid for 24 hours or until the seller declines, the seller counters or the buyer rejects. Whichever of the four events occurs first.

 

5) If a seller accepts an offer, buyers are expected to pay within 24 hours. The site tracks all user actions and starts a 24 hour payment clock immediately upon a seller accepting an offer. If the 24 hour clock expires and the payment has not been made the system will automatically deactivate the buyer’s account. Buyer's will be reactivated only upon agreeing to resubmit their offers on the item(s).

 

6) The shipping cost set by the seller will be clearly indicated in all listings. If a seller chooses to leave the shipping field blank, the item will indicate “Free Shipping.” If a Buyer requests special shipping, then the seller and buyer can negotiate accordingly.

 

7) Fees for buyers - Fees for buyers are based on one's usage of the site therefore a 1% buyer/usage fee (calculated as a percentage of the transaction amount) is billed along with successful purchases.

 

8) Sales tax will be calculated, collected and remitted on behalf of our sellers based on the Indiana Sales Tax rate of 7% as of 2025. A

 

9) After remitting payment, buyers should keep in mind that sellers are required to ship and upload tracking directly into the SSE platform within 3 business days (Saturday, Sunday and federal holidays are not considered business days and therefore do not count). Please remember all SSE sellers must apply, go through screening, and be approved. This said please give these vetted sellers the allotted time before sending emails for updates, tracking, and so forth. If 3 business days pass and tracking has not been provided, buyers should then contact the seller for an update. If a buyer is unable to reach a particular seller (assuming the 3 business days have already passed) the buyer should then contact SSE support and a team member will help the buyer contact the seller in question. If SSE is unable to get in touch with the seller, Paypal buyers will be instructed to start a refund request via PayPal and the seller's account will be deactivated in a last attempt to spur the seller into providing an update on the card in question. Buyers should never open Paypal or credit-card claims without contacting SSE customer service first. Doing so may lead to the termination of the SSE account. Stripe payments can be refunded at SSE discretion immediately or otherwise.

 

10) There are no returns, refunds, or exchanges of collectibles on SSE. If the Buyer does not receive the item paid for or if there is substantial damage to the item, the buyer and seller should communicate and come to a mutually agreeable settlement. If a settlement cannot be reached, then SSE may attempt to help mediate. For this reason buyers should also do enough of their own due diligence to understand exactly what it is that they are bidding on and or purchasing. Damage that is clearly shown or visible in a listing will not be considered during a dispute. Buyer’s remorse or negligence is never a valid reason for return. No case should ever be opened with PayPal, credit card companies or banks without contacting SSE customer service first. Doing so may result in the termination of the SSE account.

 

11) When purchasing older slabs a buyer must understand that grading agencies evolve and new technologies are often incorporated into their processes. As a result of this, tolerances may change over time. Furthermore, buyers must understand that grading is subjective and is ultimately nothing more than the opinion of a grader(s) on a given day. If the goal of a purchase is to have the item crossed over, bumped or re-slabbed the buyer does so at their own risk with the understanding that the opinion they receive after the purchase may not be the opinion of the original grader(s). Buyers should also understand that continuing to resubmit the item may yield different results on every submission. Therefore, no seller will be held accountable for issues that cannot be seen with the naked eye and or tolerances/opinions of a grading company that may have changed over time.

 

12) If a buyer has an issue with an order they are expected to first contact the seller within 24 hours of receiving the product in an effort to come to an amicable solution. The seller's information can be found in the transaction history tab after purchase. If a buyer initiates a refund without first contacting the seller, the seller should alert the SSE team immediately. SSE reserves the right to suspend buyers who choose not to follow this best practice. We ask all buyers to have patience and kindly give sellers the opportunity to resolve the situation amicably.

 

13) Small scratches to the slab and or small cracks or chips do not qualify for a re-slab fee. If the damage to the slab is significant but does not threaten the integrity of the item, the buyer is due a re-slab fee from the seller. If there is significant damage to a slab or holder not visible in the images on the website that threatens the integrity of the item inside the holder and or grade, a buyer may request a refund from the seller. Any collectible where factory packaging integrity is essential to the item's value will be eligible for a refund if SSE determines that the value of the item has been compromised.

 

14) Please inspect all raw card images in each listing to determine if the item is in acceptable condition according to your own standards, despite what the seller may have it classified as. Keep in mind that according to our condition scale, all raw cards and comics likely have condition issues that may not be fully expressed in the listing. Buyers need to familiarize themselves with the scales and expect the items they're purchasing to fall in the category listed. Pointing out damage that is not listed by the seller but falls within our condition tolerances is not a reason for a return.

 

15) SSE’s Raw Card Estimated Grading Scale is NO GUARENTEE that this raw card will be that grade when submitted to a 3rd party grading company like PSA, SGC, BGS, etc.  All grades are subjective and the intent of this grading scale is to provide buyers with our OPINION on an estimated grade.

 

16) Raw Card Returns: Given the subjective nature of expressing raw card condition SSE has a NO RETURN policy. In the event of a dispute or desired return, all relevant information should be forwarded to SSE’s customer service team by sending an email to customer.support@schledersportsexchange.com . The email should include as many detailed pictures as possible as well as your reason for requesting a refund. SSE will then review all information forwarded by both parties, compare with the photos and description included in the original listing and make a ruling as to whether or not a return is warranted (by cross referencing all available information with our SSE raw card or comic condition scale). Once a decision has been made we expect the buyer and seller in question to respect and honor the ruling made by SSE. If either party pursues the issue further, we will respect the opinion of the party however the offending party's account will receive a strike (or have their raw buying and selling privileges revoked immediately if the offense is believed to be egregious enough). In some instances SSE reserves the right to terminate a buyer or seller account for any or no reason. In some cases it may be determined that neither the buyer nor seller is at fault and neither party will receive a strike against their account. We acknowledge this is not a perfect process and that we can never be 100% accurate in our determinations but we do believe this to be the fairest approach for all parties involved. The customer service representatives we put in place will be well vetted, respected members of the hobby and experienced in dealing with raw items and or grading. For these reasons we cannot stress enough how important it is for sellers to upload detailed, high resolution images and to be as forthcoming and transparent as possible in their item descriptions.

 

17) As a community we encourage members to be understanding and respectful of one another. As such we do expect all sellers to take full responsibility for the content of their listings and to correct any errors within 24 hours of listing or last editing an item. We do ask buyers to show good faith and be understanding of the fact that a $10,000 card listed for $1,000 or a $1,500 card that is listed for $150 are in all likelihood the result of a typo and will not be honored. That said, it’s important to note that sellers who attempt to back out on or not honor completed sales due to a sudden increase in demand for a player as a result of any catalyst that would increase desirability will be removed from the platform.

 

18) SSE buyers agree that all purchases of both raw and graded merchandise are made as-is, at their own risk and hold SSE harmless in the event of a claim.

 

19) We encourage all members to use social media to discuss their experiences with SSE both good and bad. That said, any attempt by an individual to threaten the use of social media against SSE, it's employees or it's partners as leverage in an open dispute to obtain a solution favorable to themselves or their associates in the form of financial gain or judgment in favor of the party involved will be removed from the platform immediately and all protection and/or services typically provided by the website will be forfeited.

 

20) Buyers should be mindful that PayPal refunds may take 2-3 weeks in some outlying cases. SSE does not control the flow of funds in PayPal payment processing and thus may not always be able to influence rapid refunds. For that reason we offer alternative payment methods in which SSE acts as the payment processor, bypassing any outside interference.

 

21) While SSE makes an effort to reduce potential scams and fraudulent transactions on our platform and beyond into the industry we make no guarantees as to the effectiveness of these actions.